Chapter 1. General Provisions

Article 1 (Purpose)

These Terms of Service aim to establish the rights, obligations, and responsibilities between Jucha Co., Ltd. (hereinafter referred to as the "Company") and users in providing Banban (hereinafter referred to as the "Service").


Article 2 (Definition of Terms)


Article 3 (Effect and Amendment of Terms)

  1. The Company may amend these terms within the scope that does not violate related laws such as the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Commerce, the Digital Signature Act, and the Act on Promotion of Information and Communications Network Utilization and Information Protection.

  2. The Company may modify these terms when deemed necessary, and when doing so, shall specify the application date and reasons for change, and notify through the method specified in Article 10, starting 15 days before the application date.
    However, for changes unfavorable to members, notification shall begin 30 days before the application date, and individual notice shall be sent via email.
    (In cases where individual notification is difficult due to missing or changed contact information, posting the modified terms on the service shall be deemed as individual notification.)

  3. Members have the right to reject the amended terms. If members do not agree with the amended terms, they may discontinue service use and cancel their membership.
    However, if they continue to use the service after the effective date of the amended terms, they shall be deemed to have agreed to the changes.

  4. Agreeing to these terms means consenting to regularly visit the service and check for changes in the terms.
    The Company shall not be responsible for any damage to members due to lack of awareness about changes in the terms.


Article 4 (Rules Beyond Terms)

  1. When necessary, the Company may establish individual terms or operating principles (hereinafter referred to as 'Service-Specific Guidelines') for individual items within the service, and members shall be deemed to have agreed to each Service-Specific Guidelines upon registration.
    In case of conflict between these terms and Service-Specific Guidelines, the content of Service-Specific Guidelines shall take precedence.

  2. Matters not specified in these terms and their interpretation shall be governed by relevant laws and regulations.


Article 5 (Membership Registration)

  1. Registration as a member is completed through social media registration.

  2. Membership registration can be done through the following social media platforms:
  3. The Company may deny membership registration or restrict, permanently ban, or revoke membership in the following cases:
    1. When registering using another person's identity
    2. When required information is not provided or false information is provided during registration
    3. When registering or acting with the purpose of violating relevant laws
    4. When registering or acting with the purpose of disrupting public order or good morals
    5. When interfering with other users' service use or stealing their information, threatening order
    6. When failing to comply with Article 13 (Member Obligations)

  4. For registration under section c, the Company may request identity verification depending on the type of membership.

  5. When the Company revokes membership, it shall delete the member registration.
    In this case, prior notice shall be given to the member to provide an opportunity for explanation.
    However, notification may be omitted if it cannot be made due to the member's fault.


Article 6 (Changes to Member Information)

  1. Members can view their membership information at any time through the settings screen within the service and modify information through input on that page.

  2. Members must inform the Company of any changes to the information provided during registration, and the Company shall not be responsible for any disadvantages resulting from failure to notify of such changes.

  3. Members must promptly notify the Company of changes to contact methods (email) and other information provided during registration and register the changes. The Company shall not be responsible for any damages resulting from failure to update member information.


Article 7 (Member Withdrawal)

When members wish to withdraw, they must submit an account withdrawal request through the settings screen within the service.
  1. Members may terminate the service agreement according to the following provisions:
    1. Members may notify the Company of their intention to terminate the service agreement at any time.
    2. Members shall be responsible for any disadvantages resulting from membership withdrawal, and upon termination of the agreement, the Company may withdraw any additional benefits provided to the member.
    3. Members may request termination of the service agreement if they do not agree with the service usage terms.

  2. The Company shall not be responsible for any issues arising from changes, suspension, or termination of the member's service use.


Article 8 (Obligation to Protect Personal Information)

  1. The Company shall establish and implement a personal information protection policy and comply with laws regarding the acquisition, use, and protection of personal information.
    The personal information protection policy is continuously posted on the settings screen within the service.

  2. The Company cannot use personal information provided by members for purposes other than this service.

  3. The Company cannot provide personal information provided by members to third parties without the member's prior consent.
    However, the following cases are exceptions:
    1. When providing domain name search services
    2. When requested by government agencies in accordance with relevant laws such as the Framework Act on Telecommunications
    3. When there are investigative purposes regarding crimes or requests from the Information and Communication Ethics Committee
    4. When using member information (email) for business-related contact
    5. When sharing certain information limited to banking-related matters
    6. When provided in a form that cannot identify specific customers for statistical compilation, promotional materials, academic research, or market research purposes


Article 9 (Notification to Members)

  1. The Company may provide various information deemed necessary to members during service use through notices or email.

  2. For notifications to unspecified multiple members, the Company may substitute individual notifications by posting on the notice board for 7 days or more.


Article 10 (Service Provision and Changes)

  1. The Company may change the content, quality, or technical specifications of the service based on reasonable judgment.
    In such cases, the changed service usage content and provision date shall be specified and announced through notices or email 15 days before the provision date.
    However, for changes unfavorable to members, notification shall be made from 30 days before the application date until the day before the application date.

  2. The Company may restrict, suspend, or terminate all or part of the service in the following cases:
    1. When maintenance, replacement, breakdown, communication interruption of service facilities occurs, or there are reasonable operational reasons
    2. When members interfere with the Company's business activities
    3. When normal service use is hindered due to power outages, facility failures, or traffic surges
    4. When the service cannot be maintained due to the Company's circumstances
    5. When force majeure circumstances such as natural disasters or national emergencies occur

  3. The Company may modify, suspend, or change all or part of free services due to policy and operational needs, and unless specifically required by relevant laws, no separate compensation shall be provided to members.


Article 11 (Company's Obligations)

  1. The Company strives to provide continuous and stable service according to these terms and makes best efforts to repair and restore facilities in case of malfunction.

  2. The Company shall not disclose or distribute members' personal information obtained through service provision to third parties without their consent.
    Other matters regarding members' personal information shall be handled according to the "Privacy Policy."


Article 12 (Member's Obligations)

  1. Members cannot transfer or lend their accounts to third parties.

  2. Members cannot engage in acts of stealing others' information.

  3. Members must notify the Company if their account is used improperly.

  4. Members cannot engage in acts that infringe upon third parties' rights or copyrights.

  5. Members must comply with matters stipulated in these terms and relevant laws and must not engage in any acts that interfere with the Company's business.

  6. Members cannot engage in any for-profit activities using the service without prior approval from the Company.

  7. Members must not engage in acts that are objectively judged to be associated with crime.

  8. Members must not engage in acts that violate other relevant laws.


Article 13 (Provision of Information)

  1. The Company may provide members with various information deemed necessary for service use through notices.


Article 14 (Management of Posts)

  1. If a member's post contains content that violates the Information and Communications Network Act, Copyright Act, or other related laws, rights holders may request suspension of posting and deletion according to procedures established by relevant laws, and the Company shall take measures in accordance with relevant laws.

  2. The Company is not responsible for the reliability and accuracy of content posted by members on the site and has no obligation to verify or represent any opinions or information posted on the service.
    However, the Company may delete, move, or refuse registration without prior notice if it determines that any content (including communication between members) posted or transmitted by members falls under the following cases, and the Company shall not be responsible for this:
    1. Posts that constitute spam
    2. Content that defames others or damages their reputation
    3. Content that violates public order and morals
    4. Content recognized as being linked to criminal acts
    5. Content that infringes on copyrights or other rights of the Company or third parties
    6. Content unrelated to the services provided by the Company
    7. Posting unnecessary or unauthorized advertisements or promotional materials
    8. Content that violates other relevant laws or regulations set by the Company


Article 15 (Dispute Resolution)

  1. The Company and members shall make necessary efforts to amicably resolve disputes arising from the service.

  2. The Company shall prioritize handling complaints and opinions submitted by members. However, when prompt handling is difficult, the Company shall immediately notify members of the reason and processing schedule.


Article 16 (Damages)

  1. The Company and members shall compensate for damages caused to the other party intentionally or negligently in relation to service use.
    However, the Company shall not be liable for damages related to free services unless it violates the contents specified in the Privacy Policy.

  2. If the Company receives damage compensation claims or various objections, including lawsuits, from third parties other than the member due to illegal acts or violations of these terms by the member while using the service, the member shall indemnify the Company at their own responsibility and expense. If the Company is not indemnified, the member shall compensate for all damages incurred by the Company.


Article 17 (Disclaimers)

  1. The Company is exempt from responsibility for service provision when unable to provide services due to natural disasters or equivalent force majeure.

  2. The Company is not responsible for service disruptions caused by member's fault.

  3. The Company is exempt from liability for damages caused by unavoidable reasons such as maintenance, replacement, regular inspection, or construction of service facilities.

  4. The Company is not responsible for lost profits expected by members through service use or for damages caused by materials obtained through the service. Additionally, the Company is not responsible for the reliability and accuracy of information, materials, or facts posted by members on the service.

  5. The Company is exempt from liability for damages caused when telecommunications service providers suspend or fail to properly provide telecommunications services.

  6. All responsibility for damages arising from negligence in managing and using member accounts or unauthorized use by third parties lies with the members.

  7. The Company has no obligation to intervene in and is not liable for damages from disputes arising between members or between members and third parties through the service.

  8. If the Company becomes liable to members or third parties due to members violating Article 13 (Member's Obligations), resulting in damages to the Company, members who violated these terms must compensate for all damages to the Company and indemnify the Company from such damages.

  9. The Company is not responsible for free service use unless specifically required by relevant laws.

  10. The application of these terms is limited to members who have entered into usage agreements, and the Company is exempt from any compensation or lawsuits to third parties.


Article 18 (Governing Law and Jurisdiction)

Notwithstanding the previous provisions, if litigation is filed due to disputes between the "Company" and "Members," such litigation shall be governed by the laws of the Republic of Korea, and jurisdiction shall be with the court having jurisdiction over the location of the "Company's" headquarters.



Addendum

Article 1 (Effective Date)

These terms shall apply from September 28, 2024.